Which Telecom Authorities Operate in Dubai?

  • Throughout the UAE, Telecommunications Regulatory Authority (TRA) is the federal telecommunications regulatory agency. TRA was established in 2003 to supervise the telecommunications sector in the UAE.

    There are two major providers in the UAE which are Etisalat and Du.

    1. Etisalat:

    For Etisalat customers, 101 (24 hrs)

    For Non-Etisalat customers, dial 800 101 (24 hrs)

    Overseas: + 971 8002300

       + 971 400 444101

    Email: care@etisalat.ae

    2. Du

    For Mobile: 155 or 800 155

    Overseas: +971 55 5678 155

    Email: customer.care@du.ae

    Fax: +971 4 365 6555

    For TV, Landline, Broadband: 04 390 5555

    Overseas: +971 4 390 5555

    Email: customer.care@du.ae

    Fax: +971 4 365 6555

    Author : Winnie Karnik