The business travel specialists

Frequently Asked Questions

• What is Musafir Business?

  Musafir Business is a specialized travel service for companies and organizations from Musafir.com. Over 2,000 companies and organizations use Musafir Business to manage their travel every day - and now you can too! Register for free today.

• How can I create a Musafir Business account?

  Simply fill in our online registration form and your personalized Musafir Business account will be created instantly! Register for free today.

• What information do I need to provide?

  We only require your contact details to register. A Musafir Business Relationship Manager will contact you if we require any supporting documents. Register for free today.

• Are there any registration fees?

  No, there are no registration fees for Musafir Business. You only pay for the flights, hotels and services you purchase. Register for free today.

• Is Musafir Business only for companies?

  Yes, Musafir Business is only available to companies and organizations at this time. A similar service for individual travellers will be available soon.

• Can I purchase a trip immediately after I register?

  Yes, your Musafir Business account is activated instantly when you register and you can purchase your first trip right away!

• Can I fill my company’s promotional airline codes?

  Yes, we support corporate tour codes and UNIFARE codes on all full-service airlines. Talk to your Musafir Business Relationship Manager to request these for your Musafir Business account.

• What payment options do I have?

  Musafir Business offers payment options by credit card and Net Banking. We also offer pre-payment and post-payment options, subject to approval. Talk to your Musafir Business Relationship Manager or talk to our Travel Experts on 022 6734 4444 to find out more.

• What if I can't find a particular flight or hotel?

  Talk to our Travel Experts on 022 6734 4444 and we'd be happy to check if the particular flight or hotel you're looking for is available in a different class or on different dates.

• What if I forget my password?

  If you haven't changed your password, you'll find your original password in your email inbox. If you have changed your password, talk to your Musafir Business Relationship Manager or talk to our Travel Experts on 022 6734 4444.