UAE Visa Terms & Conditions

UAE Visa Terms & Conditions

1. All visa applications are subject to Musafir’s internal profiling and risk assessment prior to submission to the relevant immigration authorities. During this process, Musafir may request additional documents, financial guarantees, or a fully refundable security deposit at its discretion. The applicant expressly agrees that failure to provide the same may result in cancellation of the application, in which case only the visa fee (after deducting Musafir’s service charge) will be refunded.
2. The applicant further agrees that Musafir shall not be liable for any consequential or incidental expenses, including but not limited to air tickets, hotel bookings or travel insurance.
3. Travellers are strongly advised to make refundable arrangements until visa approval is granted.
4. Visa fee once paid to Musafir.com India Pvt. Ltd. is non-refundable, irrespective of whether the visa is delayed, approved, or rejected.
5. Visa approval is at the sole discretion of the immigration officials and not Musafir.com India Pvt. Ltd.
6. We cannot guarantee that all applications will be 100% approved.
7. Additional documents may be required based on immigration requirements. If we are unable to process a visa application due to immigration restrictions or unavailability of necessary documents related to the visitor’s profile, the visa fee will be refunded only if the visa has not been applied.
8. Once your visa application is submitted to immigration, the visa fee is non-refundable, whether approved, rejected, or delayed.
9. Cancellation of an issued visa may be requested at an additional fee, subject to immigration conditions.
10. All visas will be online e-visas. The passenger must check if all the information on the visa matches the passport details and inform Musafir within 24 hours of receiving the visa copy in case of any discrepancies.
11. Visa message or “OK to Board” updates can be arranged at an additional fee or may be included with certain visa types as per website pricing and airline regulations.
12. If any crime takes place during the visit of the traveller sponsored by us, they will be dealt with by the UAE police department.
13. In case of imprisonment or if the immigration system shows an overstay, the guarantor and traveller shall be solely responsible for any penalties and liabilities under UAE laws.
14. Musafir.com India Pvt. Ltd. reserves full authority to take necessary legal action against the guarantor and visitor in such scenarios.
15. Musafir reserves the right to change the terms and conditions at its discretion and without prior notice.
16. All profiling-related documents and information must be presented at the time of visa application; failure to do so may result in cancellation of the application.
17. If the visa applicant is currently in the UAE, he or she must exit the country before applying for a new visa.
18. A single-entry UAE tourist visa allows the traveller to enter the UAE only once before the visa expiry date. The traveller can stay in the UAE for up to 13, 29, or 89 days from the date of first entry, depending on the visa type.
19. By proceeding with the payment process, you agree to the above terms and conditions.