Air India Express: Budget, comfort and economy.
Air India Express is India’s first international low-cost airline, a subsidiary of Air India. It offers convenience with efficiency for short-haul routes and delivers value for money services within budgetary premises. The maiden flight of Air India Express flew from Thiruvananthapuram to Abu Dhabi on April 29, 2005. Currently, the Air India Express is headquartered at Nariman Point, Mumbai, Maharashtra.
The IATA code of Air India Express is IX.
Air India Express’ fleet includes state of the art 21 Boeing 737-800 aircrafts and has the capacity to accommodate around 180 passengers. Taking into consideration the needs of a budget traveller and following the standard model of a Low Cost Carrier, it has a single class economy.
Where does Air India Express fly to?
With a promise to deliver budget-friendly and comfortable experiences, Air India Express offers services to 13 international destinations from 12 Indian cities viz. Kozhikode, Kochi, Thiruvananthpuram, Mumbai, Pune, Jaipur, Amritsar, Lucknow, Kolkata, Chennai, Mangalore and Tiruchirapally.
International destinations connected by Air India Express
- Dubai, UAE
- Sharjah, UAE
- Abu Dhabi, UAE
- Al Ain, UAE
- Muscat, Oman
- Salalah, Oman
- Kuala Lumpur, Malaysia
- Doha, Qatar
- Colombo, Sri Lanka
- Dhaka, Bangladesh
Domestic routes connected by Air India Express
- Chennai- Thiruvananthapuram
- Kochi- Thiruvananthapuram
True to Air India’s tradition, Air India Express offers a complimentary standardised meal with options for vegetarian and non-vegetarian packages. Limited on-board entertainment facilities are also provided to passengers ensuring that quality is not compromised.
Book for Air India Express
Air India Express offers hassle-free booking facility system. Today, the most convenient way of booking for Air India Express is through an online travel company. We will help you book the tickets and ease out your travel process with just one click.
Say bye-bye to the conventional tickets and give a high-five to the new ‘itinerary receipts’ issued once the payment is successful. This receipt will be a representative of your booking and shall be deemed valid across all the airports.
You will also be given a PNR Number at the time of booking. Carrying the receipt along with the PNR number is mandatory while reporting at the airport.
Air India Express however, doesn't facilitate open-dated booking. All the payments should be made upfront.
Multiple payment options
Air India Express offers a four-way payment option:
- Online booking via internet using credit cards.
- Pay for flights booked through the Air India Express’ reservation office by credit card.
- For seats purchased at walk-in city or airport offices, cash & credit cards are accepted.
- For seats purchased with one of Air India Express' travel agents, refer to the individual agent for details.
Changes in reservation
Air India Express gives you an option of rescheduling the date and time, in case of an emergency, if it is informed at least 12 hours prior to your flight’s departure. This service can be availed at a nominal charge.
Change of route option is not available.
A total of 7 kgs of hand luggage falls within the permissible limits of Air India Express. Any luggage over and above the limit will have to be checked-in.
Depending upon the destination that you travel, there is a free-limit of baggage that is available. Anything that exceeds this free-limit, is permissible only on the availability of space in the aircraft at an extra applicable charge.
Cancellation, refund & delay
With Air Indian Express, you can get a refund as per their policy, if your ticket is cancelled before 24 hours of the scheduled departure of your flight. Only taxes will be refunded, if your cancellation is made in less than 24 hours of your flight’s departure.
You don’t have to worry about waiting at the airport for hours together, if your flight is delayed. Should there be any delay, Air India Express ensures that every passenger is contacted well in advance.
In the event of cancellation of flight, passengers are transferred to the next available flight without levying an additional charge. Fare can also be refunded on the request of the passenger.
Care and assistance
The special thing about Air India Express is that the staff will make sure you are flying comfortably, without any problems and worries. You can book for a wheelchair in advance or even call the reservation office in case of any special requirements.
Air India Express is a great option for budget travellers, expatriates and frequent flyers. It is comfort with excellent customer service at affordable rates. As the moment, it caters to mainly Middle East and Southeast Asia. With plans of further expansion, it promises to increase the fleet size and spread its web across the globe.
Content published by: Musafir