Throughout the UAE, Telecommunications Regulatory Authority (TRA) is the federal telecommunications regulatory agency. TRA was established in 2003 to supervise the telecommunications sector in the UAE.
There are two major providers in the UAE which are Etisalat and Du.
1. Etisalat:
For Etisalat customers, 101 (24 hrs)
For Non-Etisalat customers, dial 800 101 (24 hrs)
Overseas: + 971 8002300
+ 971 400 444101
Email: care@etisalat.ae
2. Du
For Mobile: 155 or 800 155
Overseas: +971 55 5678 155
Email: customer.care@du.ae
Fax: +971 4 365 6555
For TV, Landline, Broadband: 04 390 5555
Overseas: +971 4 390 5555
Email: customer.care@du.ae
Fax: +971 4 365 6555
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